Our Services

Compliance

• Government and corporate law
• Personal data protection
• Civil and commercial regulation
• Accounting and bonds
• Anti-corruption laws
• Labor law
• Human Resources
• Computer law
• Criminal law

Reporting Channels

• YourCompany.te-escuchamos.net unique website
• YourCompany.we-listen.net unique website
• Unique number for reporting via:
  • WhatsApp
  • Telegram
  • Phone
  • SMS
• E-mail unique address
• Live chat system through the website

Ethics reporting system operation protocol

Reporting protocol
Custom protocol
Report review
Double check of reports
Reporting follow up (unique report number)
Notification for users

Incident management tools

User friendly forms
Alert system
Executive reporting

Advanced tools for investigation

Comprehensive investigation system
Interview tool
Evidence control tool
Investigation plan

Support, Ethics, Prevention, Awareness and Training

Documentation for Best Practices Ethics and Compliance
Personalized Code of Ethics
Basic awareness campaign for Whistleblower Hotline
Continuous awareness campaign for Ethics Hotline (every 15 days)
Ethics E-Learning

Corporate and Workplace Ethics

Identify the gray area, learn about the decision making tree and its importance in helping to solve ethical dilemmas that may present themselves within the organization.

Introduction to the Ethics Reporting Hotline

Discover what is an ethics hotline; how it works, how and why you should use it as well as the value that it brings to an organization on solid evidence

Identifying unethical behavior

Learn about the most common unethical behaviors that put an organization at risk e.g. fraud, conflict of interest, harassment, discrimination, etc. Understand CSR (corporate social responsibility).

Investigation of filed reports.

With professional investigation methods and techniques you will be able to analyze reports with best practice to achieve results based on solid evidence.

Languages and Countries

Operating in México
Reporting in English and Spanish
Receiving reports in English and Spanish

Incident Resolution Service

Legal consulting

Face-to-face and online training on topics about corporate ethics.

Online Learning System includes: in-depth videos, infographic presentations and an interactive evaluation for each module

Each member of the organization will learn what is necessary to maintain and encourage a healthy ethical work environment and the correct use of your organization's ethics reporting system

Available courses Include:
Ethics in the workplace.
Corporate Ethics – designed for board members.
The introduction and proper use of the Ethics Reporting System.
Case Investigation - designed for investigation supervisors.
Identifying unethical behavior.

Corporate Governance and Compliance services

Designing codes of conduct and ethics and policies and procedures for implementation, orientation, and communication as well as monitoring for effectiveness and revision.

Developing procedures for identifying and receiving whistleblower complaints, including complaints of retaliation in connection with alleged whistleblowing activity.

Initiating and completing investigations of whistleblower and retaliation complaints, including providing guidance in the determination of organizational and personnel issues.

Developing and implementing internal mechanisms for addressing and responding to whistleblower and retaliation complaints that can assist in litigation avoidance.

Counseling and representing clients in connection with administrative proceedings involving whistleblower claims of all types, including under Sarbanes-Oxley law.

Defending employers in administrative and judicial proceedings alleging retaliation and violation of whistleblower protections.

Corporate criminal
responsibility

In matters of corporate criminal responsibility, the penalties may be reduced by up to a quarter, if, prior to the criminal act attributed to them, the companies had a permanent control body, responsible for verifying compliance with the applicable legal provisions for Follow up on internal crime prevention policies and have done before or after the alleged act, the reduction of the damage caused by the crime.

Deployment plan

Goals and timeline definition
Awareness campaign launch
Employee validation of use of the tools
Official program launch
First month validation and adjustment
First quarter validation and adjustment
Continuous improvement